Returns & Exchanges
We want you to feel confident and beautiful in your selection, which is why we offer a seamless return process for our boutique items and ready-to-wear collections. Please note that due to their delicate, custom nature, made-to-order bridal gowns are final sale unless a manufacturing fault is identified.
Return Process
- 1.Initiate Your Return
Visit our online returns portal within 30 days of receiving your order and enter your order number and email address to begin the process.
- 2.Select Items and Reason
Choose the specific items you wish to return or exchange and provide a brief reason to help our stylists better serve you in the future.
- 3.Package Your Items
Carefully place the unworn, unwashed items with all original tags and luxury packaging intact into a secure shipping box.
- 4.Ship and Track
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location, keeping your tracking receipt for reference.